Shipping policy

Thanks for shopping with us! Please check out the details below to understand more about our shipping procedures, timelines, and service areas. 😊✈️

Shipping Destination

We are pleased to offer shipping exclusively within Canada. Unfortunately, we do not ship to international destinations.

Processing Times

Orders are processed and fulfilled within 1-3 business days before being shipped.

Shipping Carrier & Tracking

• All orders will be shipped via Canada Post or UniUni.
• As soon as your order is shipped, you’ll receive an email with your tracking details.
• If you did not receive an email with tracking information, please contact us via email admin@meadomatcha.ca.

Shipping Times

• Typically, most orders arrive within 3-10 business days, depending on the carrier.
• Shipping times may occasionally be impacted by holidays, customs processing, or unforeseen circumstances.

Just a friendly reminder: Once your order is handed off to our carrier partners, delivery times are out of our control. If you have any concerns about delays, we recommend reaching out to the carrier directly for the latest updates. We’re always happy to assist with tracking information and any concerns you may have. While we don’t have control over their timelines, we’ll do our best to help in any way we can.

Shipping Rates

• Shipping costs are determined by the carrier and vary based on the destination.
• Final shipping rates will be calculated at checkout.
• Free shipping on orders $200+

Please be aware that shipping fees are non-refundable.